These Terms of Service (“Terms”) govern your use of Inboxr (the “Service”), operated by Inboxr Pty Ltd (“we”, “us”). By creating an account or using the Service you agree to these Terms.
1. The Service
Inboxr provides disposable inbound email infrastructure: programmable addresses, an HTTP API, webhooks, and a hosted dashboard. You may use the Service to receive transactional, test, and operational mail.
2. Your account
- You must provide accurate signup information and keep your password secure.
- You are responsible for activity under your workspace, including all members and API keys you create.
- You must be at least 16 years old, or have a parent/guardian agree on your behalf.
3. Acceptable use
You agree to follow our Acceptable Use Policy. Material breach is grounds for suspension or termination without refund.
4. Subscription & billing
- Paid plans are billed monthly in advance via Stripe.
- Plan caps apply to inboxes, inbound volume, outbound volume, and retention. Caps are listed on the pricing page.
- You can cancel at any time from the billing portal; access continues until the end of the paid period.
- Refunds are not provided for partial periods, except where required by law.
- Taxes are your responsibility unless stated otherwise.
5. Data & privacy
Our handling of personal data is described in our Privacy Policy. For business customers processing third-party data through the Service, our Data Processing Addendum applies.
6. Intellectual property
We retain all rights to the Service's software, branding, and documentation. The open-source mail engine is licensed under its own repository terms. Content you receive via the Service belongs to you or its sender; we claim no ownership over it.
7. Availability & SLA
We target 99.9% monthly availability for the API and dashboard. Specific SLA commitments and credits are listed on enterprise contracts. Free-tier accounts are provided as-is without an availability guarantee.
8. Suspension & termination
We may suspend or terminate your account if you breach these Terms, the AUP, or applicable law; if your use threatens the safety or integrity of the Service; or for non-payment beyond 14 days.
9. Disclaimers
The Service is provided “as is” without warranty of any kind, express or implied, to the maximum extent permitted by law, including merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of liability
To the maximum extent permitted by law, our aggregate liability for any claim arising out of these Terms is limited to the amounts you paid us in the twelve months preceding the claim. We are not liable for indirect, consequential, or punitive damages.
11. Changes
We may update these Terms from time to time. Material changes will be notified via email or in-app banner at least 14 days before they take effect.
12. Governing law
These Terms are governed by the laws of New South Wales, Australia, and disputes are subject to the exclusive jurisdiction of its courts.